FAQ'S

Below are a list of frequently asked questions which should help you. Should you require any additional info please send a message and we will get back to you right away.

Q. This sounds too good to be true, are there any hidden costs ? Where's the catch ?

A. This may sound too good to be true but what you see is what you get ! Providing that you qualify under the above conditions of use the only catch is that you attend a small presentation during your stay. There are no hidden booking fees, all you pay is £99. All costs associated with flights and meals is your own responsibility.

Q. Do I have to confirm dates or make a booking prior to bidding ?

A. No, this is a buy-now use later offer, this means that you can purchase the voucher now and book dates later. We will even give you 2 years to decide what date you wish to travel ! As this is a special offer with limited spaces, to avoid any disappointment we recommend that you do not delay and purchase now.

Q. Sounds great, but how do I know I will get my dates ?

A. The answer is simple, providing you have followed the conditions of use correctly, if in the extremely unlikely event we are unable to confirm your requested dates we will give you all your money back, 100% Guaranteed !

Q. The age requirement states 30 - 70. I am 30 but my partner is only 28, do we still qualify ?

A. No, unfortunately both partners must be a minimum 30 years to participate in the promotion.

Q. Can I add people to my party, even if I buy additional vouchers ?

A. No, the offer is strictly unavailable to groups (2 or more affiliated couples). A maximum of 2 children (under 16) are permitted.\

Q. Can I purchase holiday vouchers on behalf of my friends or family ?

A. Yes, the voucher is fully transferable and can be passed on to friends & family, providing they adhere to the conditions of use and are NOT traveling with other voucher holders. Simply give us the details of who you would like the voucher making out to at the time of winning.

Q. Does the offer come with flights & food.

A. No ! This is an accommodation only offer and does not include flights. All meals & beverages are the responsibility of the voucher holder.

Q. The offer states 2 children free, can I travel if I only have 1 child ?

A. Yes ! The offer is for "upto" 2 children, if you have only 1 child this is fine.

Q. I am a single but I intend to travel with a friend, do we still qualify ?

A. No, unfortunately you must be a couple either married or living together. Promotion is not available to single persons.

Q. Are there any dates currently not available ?

A. All dates are currently available with the only exception being the Xmas/New year holiday period (15th Dec - 4th Jan). If you intend to travel during these dates please contact us and we will do our best to help.

Q. Do the resorts provide transport ?

A. Yes, the resorts provide a free airport pick up.

Q. Attend a relaxed informal tour of the resort, hope its not high pressure sales ?

A. Not at all ! The presentation is to give you an insight of the resorts club facilities and the benefits of being a club member. It is compulsory to attend however, there is no obligation to purchase anything or enter into any contract.