Q. This sounds too good to be true, are there any hidden costs ? Where's the catch ?
A. This may sound too good to be true but what you see is what you get ! Providing that you adhere to our conditions of use, the only catch is that you attend a small presentation during your stay. There are no hidden booking fees or compulsory extras, all you pay is $99 !
Q. Are there any exclusion dates ?
A. All dates are currently available with the only exception being the Xmas/New year holiday period (20th Dec - 10th Jan).
Q. Do I have to confirm dates or make a booking prior to purchasing ?
A. No, this is a buy-now use later promotion, this means that you can purchase the voucher now and book dates later. We will even give you 2 years to decide what date you wish to travel ! Should you wish to travel at short notice and would still prefer to check dates simply contact us and we will confirm for you.
Q. Sounds great, but how do I know I will get my dates ?
A. The answer is simple, this offer is NOT "subject to availability". Provided you have followed the conditions of use correctly we will guarantee your requested dates will be available. If in the extremely unlikely event we are unable to confirm your requested dates we will give you all your money back, 100% Guaranteed !!
Q. Does the offer come with flights & food ?
A. No ! This is an accommodation only offer and does not include flights. All meals & beverages are the responsibility of the voucher holder.
Q. I have children that I would like to stay with us, can we still take part in the promotion ?
A. Yes, you can still take part in the promotion however, this will be subject to purchasing additional beds or an additional room. Costs will depend on the time of year and which resort you will be staying in. Maximum of 2 children are permitted with a minimum age requirement of 8 years, children under 8 years are not permitted.
Q. Can I purchase more than 1 voucher and come along with friends ?
A. No, the offer is strictly unavailable to groups (2 or more affiliated couples) with only a maximum of 2 children. You can purchase the holiday for friends and family providing they adhere to the conditions of use and are NOT traveling with other voucher holders.
Q. Can I purchase 2 vouchers and make it a 2 week holiday
A. No, you are not able to redeem more than one voucher. Should you wish to purchase additional nights you may do this at the time of booking. We suggest you do not contact the resort for extra nights, unless you want to pay full rate.
Q. Can we upgrade to a better standard room ?
A. Yes, you may upgrade to a higher standard room for an additional charge.
Q. If I purchase the 7 night holiday, is it possible of me to stay for only 5 or 6 nights ?
A. Yes, you are not required to attend the full 7 days if you do not wish however, you must still attend your presentation on your given day.
Q. Attend a presentation about the benefits of online holidays, whats it all about, hope its not high pressure sales ?
A. Not at all ! The presentation is merely to give you an insight into the benefits of online holidays, there are no high pressure sales involved. It is compulsory to attend however, there is no obligation to purchase anything !
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